Contract cancellation/ Return of goods
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Returns / exchanges of goods ordered in the Online Store should be sent to the following address: KONRAD Sp.J.
Online shop
ul. Dąbrowska 44
99-235 Pęczniew
LINK TO GOODS RETURN FORM: RETURN FORM
The cost of returning the order to KONRAD shall be borne by the Buyer.
Models from the SALE section are also subject to refund / exchange.
Annex 1 to the Regulations
INFORMATION CONCERNING THE USE OF THE RIGHT TO WITHDRAW FROM THE CONTRACT FOR A CONSUMER CUSTOMER
TEMPLATE FOR INSTRUCTIONS TO WITHDRAW FROM THE CONTRACT
The right to withdraw from the contract
You have the right to withdraw from the contract within 14 days without giving any reason.
The deadline to withdraw from the contract expires after 14 days from the day on which
• you came into possession of an item or in which a third party other than the carrier and indicated by you came into possession of the item
• in the case of a multi-item contract, you came into possession of the last item or in which a third party other than the carrier and indicated by you came into possession of the last item.
• for services - you have entered into a contract
To exercise the right of withdrawal, you must inform us, i.e. KONRAD R.K.Z. BZDURSCY SPÓŁKA JAWNA, ul. Dąbrowska 44, 99-235 Pęczniew; NIP: 828-10-99-281, REGON: 730232001, about your decision to withdraw from the contract by an unequivocal statement (for example, a letter sent by post, fax or e-mail).
You can use the model withdrawal form, but it is not mandatory.
To meet the deadline to withdraw from the contract, you only need to send information regarding the exercise of your right to withdraw from the contract before the deadline to withdraw from the contract.
Effects of withdrawal from the contract
In the event of withdrawal from the contract, the contract is considered void. In the event of withdrawal from the contract, all payments received from you, including delivery costs (except for additional costs resulting from your chosen delivery method other than the cheapest usual delivery method offered in the Online Store) are returned to you immediately, and in any case not later than 14 days from the day on which your decision to exercise your right to withdraw from the contract was notified. The reimbursement is made using the same payment methods that you used for the original transaction, unless you have expressly agreed otherwise; in any case you will not incur any fees in connection with this refund. The reimbursement of payments may be suspended until the Seller receives the item or until proof of sending it is provided, depending on which event occurs first.
Please send or return the item to the Seller immediately, and in any case not later than 14 days from the day on which you informed about the withdrawal. The deadline is met if you send back the item within 14 days.
You will have to bear the direct cost of returning the item.
You are only responsible for reducing the value of the item resulting from using it in a different way than was necessary to establish the nature, characteristics and functioning of the item.
MODEL FORM OF THE CONTRACT CANCELLATION
(this form should be completed and returned only if you wish to withdraw from the contract)
- Addressee: KONRAD R.K.Z. BZDURSCY SPÓŁKA JAWNA, ul. Dąbrowska 44, 99-235 Pęczniew; NIP: 828-10-99-281, REGON: 730232001
- I / We (*) hereby inform / inform (*) about my / our withdrawal from the contract:
• selling the following items (*)
• for the provision of the following service (*)
.................................................. .................................................. .................................................. .................................................. ...............
- Date of conclusion of the contract (*) / receipt (*) ...................................... ...........................
- Name of consumer (s) ......................................... ..........................
- Address of consumer (s) ........................................... .......................................
- Bank account number.............................................. ......................................
- Signature of the consumer (s) (only if the form is sent in paper version) ................................. .................................................. ..................
- Date .............................................
(*) Delete as applicable.